Ashley Furniture Homestore in Casa Grande, AZ - Mattress Store Reviews (2024)

FAQs

Can I return a mattress to Ashley? ›

Returns for Mattresses and Foundations

Mattresses and Foundations may only be returned if delivered damaged or later found to be defective.

Ashley Home Stores Ltd.

(doing business as Ashley and still known as Ashley Furniture HomeStore in some countries) is an American furniture store chain that sells Ashley Furniture products. Opened in 1997, the chain comprises over 2000 locations worldwide.

Ashley Furniture Industries

Ashley HomeStore / Parent organization

How long do you have to return a mattress? Every company offers a different trial period, usually between 100 and 365 nights. However, most companies require you to keep the mattress for a minimum of 30 days before it will process any returns. Again, read all the fine print!

The average trial period across all mattresses tested to date is 160 nights. Note that Ashley Sleep only accepts returns for new/unused mattresses. If, for some reason, you cannot return a defective mattress within 72 hours of receipt, consider filing a warranty claim.

Started in the 1970s as Arcadia Furniture in the town of the same name, Ashley was originally a hole-in-the-wall producer of cabinets and tables that sold its products through a Chicago-based sales agency called Ashley Furniture Corp.

While many Ashley pieces are imported from overseas or assembled in the US with imported parts, enough of their products are made domestically for Ashley to still be considered America's largest manufacturer. In our own showrooms, Ashley Furniture represents our affordable, entry-level to mid-level furniture options.

Weaknesses of Ashley Furniture

In this section, we will explore three significant weaknesses: durability concerns, delivery issues, and quality variation.

Ashley manufactures living room, dining room, bedroom, entertainment, home office furniture and other home furnishings in the USA and internationally. Manufacturing and distribution facilities are located in Wisconsin, Mississippi, Pennsylvania, North Carolina, Florida, Vietnam and China.

What is America's number one furniture store? ›

United States: sales of the leading furniture stores 2019

In 2019, Ashley HomeStore was the top ranked furniture store in the United States with sales that amounted to about five billion U.S. dollars. Amazon.com was the top ranked online furniture retailer in the United States that year.

Most mattress companies have a 100-day money-back guarantee, which is sufficient in most cases. However, be wary if it's less than 30 days as it might not be enough time to be happy with a mattress for 10+ years.

All returns for any reason are subject to a 25% restocking fee. The restocking fee is only waived if there is an exchange for an item of equal value or greater, or a store credit. Round trip shipping charges will still apply.

If you purchased directly through us (online, by phone, or in a Tempur-Pedic Flagship store location) you may return your mattress or your TEMPUR-ActiveBreeze® Smart Bed Sleep System within the 90-night trial period.

Carefully slide or place your compressed and rolled mattress back into the box it came in. If done right, it should fit - though maybe not as perfectly as when it first arrived. Seal the box, and it's ready for transport. There you have it: a step-by-step guide to repacking your mattress into its box.